SCAM! They took $455!

Long story short, I did the 7 day trial.. Payments of $35 a week and billed quarterly. I went to quit it and it asked me if Im sure that I want to quit I clicked yes it told me to check to see if I was approved for financial aid so I tried it just to see. It asked me no more then 10 questions and I was approved for 40% off of the $35 a week which brought it down to $21 a week I believe. Then I decided to finish my conversation with my counselor so I decided to just do it for one more week and not even one week into it and they billed me for $455!!! This technically should have only been $21 but at the same time it shouldve been billed to me three months later not one week later. Im so extremely furious! So I go to contact them and on the app and the website there is no phone number or address for them. So I googled better help phone number and the first thing that pops up is rip off report.com and negative reviews as recent as a few days ago and todays date is 3/28/16! Thank God this page had a phone number and an address on it which I will provide you with shortly so it nothing like this happens to you. I call them and go through an automated machine to finally talk to somebody, and she asked for my first name last name email address and I told her that I just need to get a hold of billing so then she says is this about every fun request and I say yes! She asked for the last four digits of my credit card and the expiration date and then she tells me that within one day I will received an email telling me if they excepted my refund request or if they need me to provide more information to them so they can except it and then she hung up. That was it I cant believe that she automatically knew what I was calling about! If youre getting this many calls obviously youre doing something wrong am I right? So I will update you guys again once I get my refund! But please dont download this app its a waste of time! They prey on innocent people in need! Mind you I make minimum wage and by them taking this money out I literally have nothing in my bank account right now so I am highly furious and upset. These people are huge scam I wish someone would just take the company down! Here is their phone number and address in case you or someone you know needs this information, good luck!

(888)688-9296
440 North Wolfe Road
Sunnyvale, California
USA

Arial Lollipop about BetterHelp - Therapy