BetterHelp - Therapy App Reviews

I couldnt have asked for them to be a better service. They really just want to help people ❤️ They extended my free trial in order to help find me a counsellor that I felt was perfectly suited to me and I did exactly that. Im only two weeks into using the service and I already can tell that the help I can receive from them will be endless as long as I keep fighting to make things better ☺️ They also offer help to those that cant afford the full fee, my fees were discounted by 50%!! Im paying barely anything to have someone by my side anytime I need them, its amazing. They may not be instant with the reply, but they get back to you as soon as they can and you know that, and you know that they care

You have to lie in order to even use the app.

It wont let you even use the app without entering your credit card information. And when you do, after 4 weeks it charges you 140.00. If you create an app with a free trial you should actually give a free trial without the pressure to pay after. People need to see if it actually works for them before paying for a service. I may have actually paid for it if I could have seen what it could do for me. I dont see this app becoming a success.

Im only rating it one star because I cant rate it 0 stars......I click get started and enter my gender and age and then it says they cant help me......this is awful uninstalling unless it can be easily fixed.....

It refuses to let you in no matter how much you try. Horrible. People who need help ARNT receiving it

Its horrid, as soon as you put youre age they say they cant help you and that online counseling Isint the best way for therapy

I am finding better help to be very helpful. It is better than seeing a therapist once a week as you can talk to your therapist on your own time and as often as you need to.

Convenient, I dont have the ability to constantly go to see a therapist in person so having one at my fingertips is awesome for me.

I didnt know if Id stay past the trial week, but after talking to my counselor almost every day for a few weeks now, Im so glad I did. I find the help Im getting to be comparable to (and way more affordable than) the local in-person therapy therapy Ive had in the past. Im so thankful for this easy, convenient, affordable link to a licensed and experienced counselor. I wish Id heard of BetterHelp sooner!

You dont know how lucky by Ive been waiting for something like this. Now its here and its so much better than I imagined it could be.

The app does take time to open at first, but when it loads, it works great! Love the site, and the app is doing good

I was pretty sceptical of this idea when I first saw it. But I decided to give it a try one day because I knew I needed a counsellor. I have been overwhelmingly impressed with the quality of my counsellor and the app-based communication platform is so helpful. Its a constant conversation. It allows me to move through my counselling at a pace that works for me and I dont have to find time in my schedule to meet someone in an office. Its wonderful. And its helping me. Thats the most important part.

It seems to be an uphill battle but this has been helping. The fact that Im not held to a tight schedule and can send messages to a real person has really helped, and the therapist I was assigned has been wonderful to talk to.

Too frustrating to try to even sign up. Deleting app. Just going to go kill myself. Thought I could get help but the app is too frustrating to use.

Do not download app, they say they wont charge you until the free trial is over that is not the case. They tried charging me as soon as I submitted my payment information. Nice Try

This app made reaching my therapist so easy! Being agoraphobic makes it hard to leave my home, having the option to pick up my phone when I need help or advise has been a God sent! The response rate exceeded my exceptions! If you suffer with anxiety or dont have the time to see a counsellor weekly, I highly advise you to try this app out!

Its legit. There are real, qualified counsellors on the other end. Sometimes just the process of talking things through can help.

I was leery of a online councillor, but the service is far and away better than expected. The better help app is easy to use and my councillor , Tara Michener is amazing. For someone who resisted the Idea of counselling to be this happy with the results so far is a credit to the service Tara and better help have provided .

This has been a life saver for me. Its convenient, no appointment and long waits between sessions.

App is broken. Tried to answer the intake quiz questions 15 times with different answers and every single time it said "sorry we cant help you based on your answers. " its rigged