BetterHelp - Therapy App Reviews

This app wont let me choose either option (get started/login). A waste of a download.

I have considered counselling many times but having to spend time alone with someone I dont know, telling them my thoughts and feelings while they judge me was too stressful. This app (which worked just fine to set up) is great because I can organize my thoughts before sending to counsellor and feel that he is quite helpful and prompt in his responses. The only negative is the price but then I realized that real help is going to cost money. How often do we spend money on stupid s**t and justify it but shy away from spending money on something we really need? I highly recommend trying it for the first week at least, because its free and if that seems to help then pay the money to improve your life!!!

I wish I never downloaded this app. I dont know whether I was just unlucky but I ended up with a counsellor who spoke to me sarcastically and invalidated my feelings- continued to tell me that I was acting unreasonably and then seeming impatient when I didnt make changes right away (I acknowledge that my mind can be very chaotic and my thinking can be unrealistic but I dont really need a therapist to reiterate that to me)? Its been a month since I stopped speaking to her and our conversations have haunted me. I keep second guessing and telling myself that Im being unstable just like she alluded to- even in circumstances when others tell me that I have a right to be upset/offended/sad due to my dialogues with her, I get angry at myself for feeling this way even in legitimately upsetting scenarios now. Im reviewing this app because I want to caution everyone to be careful with how much they share and how openly they trust the counsellors on this site- I dont know whether she was just not suited to me or maybe she was burnt out or perhaps it was just one bad egg. It has really made things a lot worse for me. I hope everyone takes anything a professional says (on here and in life) with a grain of salt. Just because they are a Reg. Psych. doesnt mean that theyre the authority on how you feel and how people should act. Im trying to convince myself of that right now. But Im going to steer clear now of apps where I have limited ability to find out more about my counsellor or interact with them through text. I doubt she would have said those things to me had we been speaking in person.

I am pretty impressed with the Better Help app. However, it is not totally accessible for Visually Impaired users. There are some things that could be improved, such as the layout. Another problem is finding the write message field at all times with VoiceOver. Especially when you have a Bluetooth keyboard. Other than that, this app works all right.

My counsellor identified symptoms and took actions accordingly.I am feeling better As guided through more safer

I couldnt even get connected with someone, I got an email within 12 hours of signing up that essentially said I had "too many issues".

This is app is great, I couldnt be more thankful.

This app is so helpful!! Love it!

I was pretty iffy about this app but when i found the right therapist i was hooked! My therapist is still helping me so much and i can see results in myself! Cannot be thankful enough! Im very happy i found BETTER HELP!!!

This app is extremely helpful and its nice to be able to just pull it up and chat when I need to.

I am glad I didnt go pass the FREEE trial. I tried two different counselors and they respond once every 24 hours with some type of vague response. No help at all. Dont waste money or time.

Dont try to use unless youre just "kinda sad". They wont help you or even try to help if you have behavioral health issues. Thanks a heap

You dont receive immediate help, you have to sign up. Ive been waiting two days for a counselor, still nothing. Its not worth it. Definetly do not recommend this poorly made app. Thanks.

Its hard to believe an app has helped me so much from a mental and emotional standpoint, but its true. Carrying on such a busy schedule it was difficult to find time to go to a counselor , but now they come to me on a regular and convenient basis. Trish has been incredible in her swift responses and caring nature. She checks on me regularly like a good friend and helps me in the non traditional ways ( not the 30 -60 minute monthly sessions). The app has given me new faith in psychological counseling. So glad a friend directed me here.

Beneficial for those seeking flexible schedule and quality therapy. I wish the price was a little less or insurance would work better with this type of therapy. It probably will over time, but itd be nice if it would hurry along. I wish we could pick contact less - like 2 times a month.

having therapy at my fingertips is helping me focus on change in a healthier way. I love this app

Better help is convenient and effective. My therapist is well informed and asks questions that are both engaging and restorative. I recommend this app to anyone who doesnt have be time or emotional energy for an in person therapist.

I find this app very helpful for grief but it shouldnt have to cost anything.

My counselor is awesome. Wish I had known about this before! Prices are a bit high but its worth it.

As someone who has suffered from anxiety and depression my whole life, I cannot express how much comfort I take in knowing my therapist is a text away. I love this app and I love the therapist they matched me up with. Im currently in medical school and the added stress of that requires I talk to someone when I have really bad days. With this app I can literally message my therapist right then and there and she can respond within minutes. I recommend this to everyone who suffers from any mental health issues. Good app.