BetterHelp - Therapy App Reviews

My experience so far has been superb. The wonderful thing about BH is I dont have to wait for a scheduled session to talk about an issue happening right now in my life. I can write what I am feeling while it happens. Very effective and better than memory when you are no longer in the moment. Highly recommended.

I give the service pretty high rating but not highest bc I am fairly new to the service. I like my counselor so far. She is available and answers in a timely fashion. I think we "click" and I find her insightful and supportive. I do think the app would work best with someone who has had counseling before and also who doesnt have any major disorders. As someone in the helping field, I think some afflictions need face to face interaction. Other than that I have no issues so far.

It is a different way of therapy... I love it!

Good counseling, fast responses

Ive been using betterhelp for about 2 months now and can honestly say my counselor has been valuable in my life. She really cares about me and listens to what I say. Im 31 and am glad I finally took the time to talk to someone.

Well Im having problems with the app. When I open it, the logo appears and then just a white screen.

I got matched to a counselor very quickly and started getting help the same day I started my trial. I like that this service is always on and I dont have to wait a week or 2 for another session like real counseling. Sometimes things happen that you cant wait a week to talk about.

My counselor on BetterHelp is like my secret friend. She helps me work through problems remotely and somehow totally gets me. This app is an awesome piece of technology that I truly dont know how I lived without!

My counselor changed my life. Great service at great price. Loving it.

Works with my schedule and I dont have to stress out about making appointments on time or having face to face shyness so def. helpful so far Im only a week in though.

Wonderful design, easy to use, and (most importantly) instant access to my AMAZING counselor. I can write her my thoughts and read her messages whenever and wherever I happen to be. Its much more flexible than traditional therapy, where Id have to go see my counselor once a week at a certain time! Life is seriously sooo much more manageable with this awesome app (and my amazing therapist) at my fingertips. Its seriously the future of online therapy. Thanks BetterHelp!

I havent been able to try it due to when I click the get started! Button...nothing happens.

Said they couldnt help

I downloaded this app after feeling down after a relationship. Was worried about whom I would be paired with, but was paired with a great counselor from the outset. For someone like me who just needs someone to talk to every once in a while, this has made me so much happier and given a much needed outsiders perspective to my life :)

The app is well laid out. Very nice interface & user friendly. I was matched up with an awesome therapist who listened, was very responsive, and taught me some great skills. Then she left BetterHelp with only a few days notice. The following 2 therapists Ive tried have given advice that I might find in an advice column & not as responsive as my initial therapist. Not sure if Ill ever find a therapist as good as the first one, & dont want to pay for "therapy" that does no good and leaves me feeling frustrated.

Very helpful and insightful. I appreciate my counsellors ability to be kind as he hands me the information I need to work through my issues. Very worth it!

I believe this app is a wonderful use, but I guess it isnt for me. Im "unfortunately not able to use this app" based on my answers to their quiz. I apparently need more face-to-face counseling instead of online. The thing to counseling is that I feel they could help you most when youre presently having issues and youre upset or depressed. Counseling is scheduled, and because of that, you cant talk to them when youre currently upset. When youre upset, you can figure out the solution to the problem easier.

This site (better help) will lead you to start a new happy life .. They provide professional counseling I really wanna say BIG THANK YOU

Ive had multiple traditional therapists in my life, but BetterHelp by far has the best service and flexibility. Im more open through online therapy, can sit in my sweats at home and pour my heart out, while answering messages on my own time. I travel for work and its extremely hard and frustrating to make regular, in-person appointments. With BetterHelp I never have to reschedule and I can write as often as I like. I would suggest this to anyone who needs flexible help or is less intimidated by online messaging.

Its only been a week or so but it is certainly convenient and cost effective.